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Articles

Customer Service: Ten Easy Things to Do To Deliver the Best for Clients

Article Originally appeared in Mavenlink Blog on June 27, 2016 A lot of growing businesses are focused on profit, margins, and developing a quality offering people will want. It could …

Articles

24 Experts Reveal Their Top Customer Retention Strategies

Article Originally appeared in Clutch Blog on June 8, 2016 In Customer Engagement , Customer Experience , Customer Strategy , Loyalty , Personalization , Personalized Engagement 24 Experts Reveal Their …

Articles

Improving the Bride’s Customer Experience – Vows Magazine

March 1, 2016 – “Improving the Bride’s Experience” – Vows Magazine – A Focus on Customer Experience It’s time to raise the bar for customer experiences by rethinking who your …

Articles

Customer Service Experts Reveal their Important Tips for Reducing Call Volume

Article first appeared in Nanorep Blog on May 11, 2016. Call centers are often one of the most bustling hubs of a business, serving as the central point of contact …

Articles

83 Customer Support Experts Share Tips for the ‘Age of the Customer’

Article originally appears in Nanorep Blog on June 2, 2016. Today, we’re in what many experts have dubbed the ‘Age of the Customer,’ an era in which customer centricity is …

Articles

Experts Weigh In: How do you create and maintain lasting partnerships?

Article Originally posted in MyCorporation Blog on January 6, 2016 by Deborah Sweeney   2015 was definitely a year for partnerships at MyCorporation. We teamed up with some great companies, …

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