Original Column Posted on August 29, 2016 : http://fitsmallbusiness.com/customer-service-skills/ Contact Red Beach Advisors at info@redbeachadvisors.com to gain assistance with your customer support and service strategy. Are you planning to hire someone …
Original Article located at: ROI Call Center Solutions and posted on August 12, 2016 In 2009, an elderly man in Wayne, PA was snowed-in during a winter storm around the …
We decided to ask experts one question: What is your most effective customer retention strategy for B2C brands? In today’s competitive marketplace, consumers have an increasing amount of choices- and they aren’t afraid to …
Article Originally appeared in Mavenlink Blog on June 27, 2016 A lot of growing businesses are focused on profit, margins, and developing a quality offering people will want. It could …
Article originally appears in Nanorep Blog on June 2, 2016. Today, we’re in what many experts have dubbed the ‘Age of the Customer,’ an era in which customer centricity is …
