Original Column Posted on August 29, 2016 : http://fitsmallbusiness.com/customer-service-skills/ Contact Red Beach Advisors at info@redbeachadvisors.com to gain assistance with your customer support and service strategy. Are you planning to hire someone …
Original Article located at: ROI Call Center Solutions and posted on August 12, 2016 In 2009, an elderly man in Wayne, PA was snowed-in during a winter storm around the …
Small Business Community Article: When your small business expands beyond its original location, consistency and communication are key to continued success. We spoke with Los Angeles-based management consultant Ray McKenzie, …
We decided to ask experts one question: What is your most effective customer retention strategy for B2C brands? In today’s competitive marketplace, consumers have an increasing amount of choices- and they aren’t afraid to …
Article Published on Insureon Blog on August 3, 2016: Honest-to-goodness face time (i.e., the kind you can’t get on your iPhone) is a powerful tool when it comes to building …
